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The First Step
April 14, 2021
Question

How do I delete uninvited guests who have never been contacts?

  • April 14, 2021
  • 3 replies
  • 450 views

The mobile app has random strangers listed under "Guests" that need to be deleted.

When I upgraded my app, over 40 "guests" appeared. I couldn't delete them so I uninstalled and reinstalled the old app. It recently upgraded and I have unwanted guests. How do I delete them?

3 replies

Mary-Community_Moderator
Community Manager
Community Manager
April 14, 2021

Hello, let me create a case for you and assign it to our Tech Support Team so they can check on your issue. Please send us details including your RC number, name and contact number at community.support@ringcentral.com. Looking forward to hear back from you.

The First Step
April 14, 2021

Not sure, but please check the below link once, hope this can solve:

https://community.ringcentral.com/questions/95499/how-do-i-delete-a-contact.html

emily-1The First StepAuthor
The First Step
April 15, 2021

I appreciate the help! I have used my cell phone this whole time. I signed in on a desktop, signed into the app on desktop, and was able to delete the uninvited guests. Thank you!!