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New Participant
Jul 31, 2019 1:12 PM UTC
Question

How do I stop my RingCentral deskto phone from randomly ringing?

How do I stop my RingCentral deskto phone from randomly ringing? There is no notifications, missed calls, voicemails, but the phone continues to ring every minute.

1 reply

The First Step
Jul 31, 2019 4:31 PM UTC
I've heard of this happening with misconfigured networks where phones are exposed to the public internet.  You should check your router/firewall or ask someone else to confirm there are no inbound port forwarding rules open towards your phones.