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The First Step
November 12, 2020
Question

How to mass delete IM's

  • November 12, 2020
  • 2 replies
  • 736 views

I am trying to mass delete instant messages. The only thing that RC allows is a single message at a time. How do I delete the entire chain from a back and forth IM session?

    2 replies

    The First Step
    November 12, 2020

    Looks like I may have found my own answer. I can close a "conversation", but cannot delete it. Apparently only an admin can delete a conversation? Sure I can delete what I send, but the conversation still lives on. I am sure this is some legal thing RC is trying to serve. But one would think like IM's on your phone that you could clear old IM's on RC, at least locally.

    Looks like it's Skype from now on. At least I can delete entire message chains without getting the IT department involved.

    November 17, 2020

    Hello @Dan Schmidt, apologies! This feature is not available at the moment. You can add your vote HERE, and we'll share this with our Product Managers. Thank you for your patience.