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New Participant
Mar 27, 2020 2:15 PM UTC
Question

How to update Voicemail Greeting

I am trying to update our voicemail greeting and I have uploaded the recording by going to Users--> selecting the extension --> Messages --> Edit voicemail greeting. I have updated all of our extensions but when the number is called it still plays the old greeting.

    1 reply

    Mar 27, 2020 5:02 PM UTC
    Hi Paige!

    I would suggest open a case for this matter since we are not sure what would be your settings.
    Please create a case so we can contact you at your most convenient time. 



    Thanks!