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New Participant
Feb 4, 2023 7:19 AM UTC
Question

I have clients who follow the “invite” link that I email them, but once set up, they cannot gain access again - the following message occurs, “Access to this account is disabled. Please call support”

I have clients who follow the “invite” link that I email them, but once set up, they cannot gain access again - the following message occurs, “Access to this account is disabled. Please call support”

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Feb 6, 2023 5:42 PM UTC

Hi @Curve Maths, please send us your clients' email addresses so I can submit a ticket for their issue. Email us Community.Support@RingCentral.com