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New Participant
Jul 19, 2019 6:48 PM UTC
Question

Identify when there is a call in progress on the Windows RingCentral phone app ?


We are upgrading the RingCentral phone app across the enterprise using SCCM and are looking for a way to tell if there is a call in progress before uninstalling the old version. We've had some success using the Win32_PerfFormattedData_PerfProc_Process WMI class, but it's a little janky. Is there a better way to tell if there is a softphone call in progress?

1 reply

The First Step
Jul 30, 2020 4:22 AM UTC
Hey Michael, you can leverage the HUD :)