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The First Step
Jan 22, 2025 6:45 PM UTC
Question

Incoming Calls ringing busy

We are not able to receive any incoming calls.  The phone number just rings busy.

 

    36 replies

    The First Step
    Jan 22, 2025 6:52 PM UTC

    We’re having the same issue, I think it must be an outage

    New Participant
    Jan 22, 2025 6:57 PM UTC

    Can anyone even contact support? This is unacceptable 

    New Participant
    Jan 22, 2025 6:57 PM UTC

    We are having the same issue. I also cannot call tech support from my cell phone to report the issue. 

    The First Step
    Jan 22, 2025 7:00 PM UTC

    tech support is not answering, after 20 mins their virtual assistant asked me to provide more details… ugh

    New Participant
    Jan 22, 2025 7:01 PM UTC

    Same here… Phones are not working for outgoing and incoming calls - Errrrrr

    Participating Frequently
    Jan 22, 2025 7:02 PM UTC

    Phones not working. This is unacceptable as we are an emergency response company. I think ring Centeral is about to loose a lot of clientele. 

    Participating Frequently
    Jan 22, 2025 7:03 PM UTC

    tech support is not answering, after 20 mins their virtual assistant asked me to provide more details… ugh

    Nun of us on here could even get through to them, can you please inform them there are over 25 people on here that are trying to call them and they’re lines aren’t going through 

    Participating Frequently
    Jan 22, 2025 7:03 PM UTC

    We’re all experiencing the same issues as well

    The First Step
    Jan 22, 2025 7:09 PM UTC

    Their website says that they acknowledge the outage and are working on it, but doesn’t really give an update.

     

    New Participant
    Jan 22, 2025 7:11 PM UTC

    Same issues inbound and outbound. This should be broadcast on their X.com channels.