iOS 13 API changes could affect RingCentral Phone and RingCentral (glip) app

3 replies
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I suspect this change to iOS 13 could also adversely affect the RingCentral Phone and RingCentral (glip) apps on iOS.

https://www.macrumors.com/2019/08/06/ios-13-voip-background-access-changes/

ringcentral app

B

bjsvec

The First Step

I was thinking the same. It probably explains why calling in RIngCentral apps are not working on ios 13 beta currently. I know that RC devs are aware of this so I would hope it is resolved by the time 13 is released.

J

Jessica H.

Community Manager

I got confirmation that RC apps will not be impacted by the changes in iOS 13 for VoIP.

E

emily-gore

The First Step

Hi there! I'm having an issue that I suspect is around iOS 13. I used to be able to call my native iPhone and my work phone at the same time without the call saying "Call Failed." I also have users getting kicked out of Active Calls. Do we have any further info on the iOS 13 piece?

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