issue with jabra vxi v300 , ringcentral and a Lenovo laptop.

Forum|Forum|7 years ago
July 3, 2019
2 replies
186 views

I have a jabra vxi v300 and a Lenovo laptop. The laptop doesn't even recognize that the headset is plugged in, so when trying to use it with ringcentral, it simply plays through my laptop speakers. Anyone have any insight as to how to fix this? Thanks!

hardware

C

chris-verdin

The First Step

Is the issue your laptop won't recognize it or RingCentral app on your laptop doesn't recognize it? Try to download the drivers for the headset from Jabra's website. Also, I don't see this model listed on RingCentral's site as a recommended headset - https://support.ringcentral.com/s/article/Recommended-Headsets-and-Speakers?language=en_US

W

wanda-hathcock

Author

The First Step

I have no idea how, but I finally got it to work. Thanks!

Sign up

Login with SSO

Login to the community

Login with SSO