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The First Step
Oct 8, 2026 4:00 PM UTC
Solved

Jabra headset ringing continuously

I updated the Jabra software yesterday. Today, the headset is flashing red and it is emitting a constant ring. I can still use the softphone by using my cellphone instead of the headset, so the phone itself is not affected. I’ve tried disconnecting and reconnecting the headset. I’ve unplugged it and plugged it back in. I’ve toggled some settings both on Jabra and on RingCentral.

    RingCentral VIBE Royalty
    Oct 9, 2026 1:40 PM UTC

    Kill the power! 😎
    What an annoying problem!
    As an IT guy I’m obligated to ask if you turned it off and back on again. 
    Is it charged up?
    Maybe call their tech support. 
    search the web for: “Jabra headset is flashing red and it is emitting a constant ring”

    3 replies

    RingCentral VIBE Royalty
    Oct 9, 2026 1:40 PM UTC

    Kill the power! 😎
    What an annoying problem!
    As an IT guy I’m obligated to ask if you turned it off and back on again. 
    Is it charged up?
    Maybe call their tech support. 
    search the web for: “Jabra headset is flashing red and it is emitting a constant ring”

    The First Step
    Oct 12, 2026 4:05 PM UTC

    I had killed the power, turned it off and back on, etc. On Thursday, I disconnected my computer to take it home and didn’t reconnect until this morning. Mirabile dictu, it works just time now. Who knows why? Thanks for your efforts. 

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Oct 12, 2026 4:39 PM UTC

    🙌