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The First Step
December 21, 2020
Solved

macOS Universal Application - Apple Silicon M1

  • December 21, 2020
  • 23 replies
  • 4709 views

I see Zoom has announced support for Apple M1 processors today. With RC's underlying tech being "powered by Zoom", should we expect a native Apple Silicon macOS desktop app soon? I'd love to enroll in beta program for this if there is such a thing. Thanks!

Best answer by Mary-Community_Moderator

Good news! RingCentral 22.1.11 was released today.

The link for downloading M1 will soon be available on the RingCentral Downloads Site. Stay tuned!

23 replies

New Participant
December 28, 2020

I also have a strong desire to see an Apple Silicon "universal app" version to support the new M1 MacBook Air and M1 MacBook Pro laptops.

New Participant
January 11, 2021

This is also a need for our company as we start to rollout the new M1 Macbook Airs to our Sales dept.

If there is Beta I would like to get a couple of my IT staff on it


Mike M

Participating Frequently
January 12, 2021

We also need a version of the RC App (GLIP) for M1. Any word on when that can be expected?

Mary-Community_Moderator
Community Manager
Community Manager
January 12, 2021

Hello Everyone, you may request for this feature. Please visit our Idea Portal at https://ringcentral.ideas.aha.io/

New Participant
January 22, 2021

It seems that any business that uses RC and Mac clients will need this sooner rather than later since Apple is transitioning all of its systems to Apple Silicon. Assuming RingCentral continues to offer cross-platform compatibility, the question here is when not if. It would be good to have some communication to customers regarding the target timeline for this support so that we can all plan accordingly.

New Participant
January 22, 2021

It seems that any business that uses RC and Mac clients will need this sooner rather than later since Apple is transitioning all of its systems to Apple Silicon. Assuming RingCentral continues to offer cross-platform compatibility, the question here is when not if. It would be good to have some communication to customers regarding the target timeline for this support so that we can all plan accordingly.

BeckyH
Community Manager
Community Manager
March 23, 2021

The RingCentral app now has an M1 Download!
You can find that on the Downloads Page HERE.

The First Step
March 23, 2021

Possible I am missing something, however the M1 indicated installer appears to still be Intel-only. I double-checked that I've got the correct version, 21.1.29. I also uninstalled and reinstalled, and it still runs as Intel, does not appear to be a Universal Application. Perhaps the wrong package was pushed to the download page?


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Participating Frequently
March 23, 2021

Same for me ... the app still shows as Application Kind = Intel

The First Step
April 1, 2021

Any update on this?