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The First Step
Dec 21, 2020 3:48 PM UTC
Solved

macOS Universal Application - Apple Silicon M1

I see Zoom has announced support for Apple M1 processors today. With RC's underlying tech being "powered by Zoom", should we expect a native Apple Silicon macOS desktop app soon? I'd love to enroll in beta program for this if there is such a thing. Thanks!

Mary-Community_Moderator
Community Manager
Feb 2, 2022 4:30 PM UTC

Good news! RingCentral 22.1.11 was released today.

The link for downloading M1 will soon be available on the RingCentral Downloads Site. Stay tuned!

23 replies

New Participant
Dec 28, 2020 10:47 PM UTC

I also have a strong desire to see an Apple Silicon "universal app" version to support the new M1 MacBook Air and M1 MacBook Pro laptops.

New Participant
Jan 11, 2021 3:26 PM UTC

This is also a need for our company as we start to rollout the new M1 Macbook Airs to our Sales dept.

If there is Beta I would like to get a couple of my IT staff on it


Mike M

Participating Frequently
Jan 12, 2021 2:39 PM UTC

We also need a version of the RC App (GLIP) for M1. Any word on when that can be expected?

Mary-Community_Moderator
Community Manager
Community Manager
Jan 12, 2021 4:14 PM UTC

Hello Everyone, you may request for this feature. Please visit our Idea Portal at https://ringcentral.ideas.aha.io/

New Participant
Jan 22, 2021 5:27 PM UTC

It seems that any business that uses RC and Mac clients will need this sooner rather than later since Apple is transitioning all of its systems to Apple Silicon. Assuming RingCentral continues to offer cross-platform compatibility, the question here is when not if. It would be good to have some communication to customers regarding the target timeline for this support so that we can all plan accordingly.

New Participant
Jan 22, 2021 5:28 PM UTC

It seems that any business that uses RC and Mac clients will need this sooner rather than later since Apple is transitioning all of its systems to Apple Silicon. Assuming RingCentral continues to offer cross-platform compatibility, the question here is when not if. It would be good to have some communication to customers regarding the target timeline for this support so that we can all plan accordingly.

BeckyH
Community Manager
Community Manager
Mar 23, 2021 3:49 PM UTC

The RingCentral app now has an M1 Download!
You can find that on the Downloads Page HERE.

The First Step
Mar 23, 2021 4:30 PM UTC

Possible I am missing something, however the M1 indicated installer appears to still be Intel-only. I double-checked that I've got the correct version, 21.1.29. I also uninstalled and reinstalled, and it still runs as Intel, does not appear to be a Universal Application. Perhaps the wrong package was pushed to the download page?


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Participating Frequently
Mar 23, 2021 4:57 PM UTC

Same for me ... the app still shows as Application Kind = Intel

The First Step
Apr 1, 2021 3:48 PM UTC

Any update on this?