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The First Step
November 28, 2019
Question

Mobile Numbers as outbound ID

  • November 28, 2019
  • 2 replies
  • 988 views

UK, Motor Finance, It would be good if Mobile numbers could be assigned to outbound calls - This would increase the possibility of making contact with relevant parties when calling their mobile. We base most of our communication on Mobile numbers as the primary contact number and as such most people are likely to answer a mobile number when on caller ID than a Land line.

2 replies

Community Manager
December 2, 2019
Hi Scott, 

Check out this KB article on how to change outbound caller ID! 
The First Step
December 3, 2019
Hi Jessica, I dont seem to have the caller id for outbound