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New Participant
Nov 24, 2019 3:42 AM UTC
Question

My automatic call recording is turned on for all our extensions but there are no recordings in call log. What happened to them??

My automatic call recording is turned on for all our extensions but there are no recordings. I looked in the call logs and they are blank. What happened to them??

1 reply

BeckyH
Community Manager
Community Manager
Nov 27, 2019 5:20 PM UTC
Stephanie, this sounds like something that Tech Support can help with!
I would reach out to them first to troubleshoot: