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New Participant
November 24, 2019
Question

My automatic call recording is turned on for all our extensions but there are no recordings in call log. What happened to them??

  • November 24, 2019
  • 1 reply
  • 227 views

My automatic call recording is turned on for all our extensions but there are no recordings. I looked in the call logs and they are blank. What happened to them??

1 reply

BeckyH
Community Manager
Community Manager
November 27, 2019
Stephanie, this sounds like something that Tech Support can help with!
I would reach out to them first to troubleshoot: