New to RingCentral as AIRPROS CMO - No knowledge of RingCentral - How can I best understand its capabiltiies

Question

I joined AIRPROS, an HVAC Contractor, as its CMO. I have never worked with RingCentral.

I need to get a solid overview of its capabilities, features, etc.

What is the best way to get that. Are there upcoming webinars?

Thanks.

Mary-Community_Moderator · Answer

Welcome to AIRPROS and the RingCentral Community!

Here are the best official resources to quickly get up to speed on everything RingCentral can do:

Our self-paced learning portal offers tailored courses based on your role (from everyday user features to full administrative oversight):

Where to access: university.ringcentral.com
Recommended start: Check out the RingEX fundamentals track for a full walkthrough of business voice, team messaging, video meetings, and mobile app features.

We host regular live and on-demand webinars that cover system capabilities, portal navigation, and feature deep-dives:

Where to access: Right here in the community under the Community Webinars tab or on the RingCentral Events Page.
What to look for: Look for "RingEX: User Experience - Setting up your extension" or "RingEX Administrator Onboarding" sessions to ask live questions to our training specialists.

For quick, searchable feature overviews, integration guides, and system limits:

Where to access: support.ringcentral.com
Key areas for a CMO: Search for RingSense AI (AI call summaries and sentiment analysis), Analytics Portal (call queues and marketing campaign tracking), and Integrations (connecting RingCentral with your CRM or marketing automation tools).

Welcome aboard, and please feel free to ask any specific questions here in the community as you explore the platform!

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