No sound from Airpod using MAC for RC

Forum|Forum|7 years ago
August 20, 2019
2 replies
325 views

When I use my Air Pods and connect through Bluetooth to my MAC, I don't get any sound when I'm using the ring central desktop phone. People can hear me when I make a call, but I cannot hear them.

ringcentral app

J

Jessica H.

Community Manager

Hi Mike,

We do have some bluetooth limitations, but they should be getting fixed in the next app update. This happens with my own AirPods, and I delete the device from my bluetooth options, reconnect, and sometimes that helps.

M

mike-whillock

Author

The First Step

Thanks, Jessica. Was this fixed? I'm having trouble again with it.

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