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The First Step
Aug 20, 2019 9:08 PM UTC
Question

No sound from Airpod using MAC for RC

When I use my Air Pods and connect through Bluetooth to my MAC, I don't get any sound when I'm using the ring central desktop phone. People can hear me when I make a call, but I cannot hear them.

2 replies

Community Manager
Aug 23, 2019 3:28 PM UTC
Hi Mike, 

We do have some bluetooth limitations, but they should be getting fixed in the next app update. This happens with my own AirPods, and I delete the device from my bluetooth options, reconnect, and sometimes that helps. 
The First Step
Sep 13, 2019 8:05 PM UTC
Thanks, Jessica.  Was this fixed?  I'm having trouble again with it.