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The First Step
Jul 1, 2020 10:40 AM UTC
Question

Not receiving voicemail attachments in emails?

We don't always receive the recorded voicemail message in email, only the text. They were coming through fine but have now stopped.

    1 reply

    Jul 1, 2020 5:06 PM UTC
    Hello Anna,

    Apologies, you might need to check the settings in your admin portal.
    I noticed that we don't have an open ticket in regard to this matter. 

    Please open a case here. One of our phone support will contact you as soon as possible.




    Thanks!