Our phones are completely down ... anyone else?

Yes! Ours are as well.

No, ours just say "offline" and when we try to click "available", it says "Something went wrong on our end, try again later."

Hi Everyone,

This is a known outage, and the RingCentral Operations teams are investigating the issue and will provide updates. You may check more information regarding this at https://status.ringcentral.com/.

@Mary-Community_Moderator The RC status page is inaccurate. It says the calling status is active when in fact it has been down for over an hour at least.

Ours is down as well, only one of my team members is able to login and receive phone calls

The status page also says the issues is specific to messaging. We have users that can't even log into the app and those that are logged in are not able to change their status to available. In this respect our phones are down for inbound calls that ring into our call center.

I can't get into the app at all. It won't show my presence and keeps me in Offline status. Any ETA on a fix? Status page only shows messaging is affected, but it's the entire app for my store

We think all our calls are coming thru but shows "offline".

It will work if you had not changed your status or logged out prior to the issue.