The First Step

Presence

Forum|Forum|4 months ago
April 21, 2026
1 reply
78 views

On 4/20, RingCentral desk phones unexpectedly started showing coworkers’ call status. The issue was mitigated by setting “Allow other users to see my Presence status” to Off. What caused this behavior to change without prior notice?

presence

C

craigreise

The First Step

I think they have been addressing some issues with MS Teams integration. If you have the MS Teams integration set up, it might have been the fix to the Teams think that made your pre-existing settings suddenly start working.

Sign up

Login with SSO

Login to the community

Login with SSO