PROBLEMS IF YOU HAVE MORE THAN ONE LINE

This reply was created from a merged topic originally titled More than one line problems. I have 4 lines and i have no ideas which line i got phone call, there is simply no info. Your old app RingCentral Phone with headset logo got this function and i can perfectly see which line i got phone call, but new RingCentral app with letter "R" logo don't have such function. Did you you guys overlook that?????? thanks
Case 02926216.

Hi ALBERTS. , 

I looked up the case number you included and it is from a 2014 case. Could you double check the case number please? Thanks!