Skip to main content
The First Step
May 8, 2017 5:42 PM UTC
Question

Receptionist needs someway of showing she is on the phone

Our receptionist uses a headset and people walk up and start talking to her while she is on the phone listening to a caller. Is there some type of device that can show that she is on the phone so this doesnt happen?

4 replies

The First Step
May 8, 2017 5:47 PM UTC
I never used this, but someone mentioned it to me recently: https://embrava.com
The First Step
May 8, 2017 5:48 PM UTC
And their product page lists many products specifically compatible with RingCentral: https://embrava.com/collections/all
The First Step
May 8, 2017 5:57 PM UTC
Oh yeah thanks Brandon!  That's exactly what I was hoping for!
The First Step
May 30, 2019 6:38 PM UTC
You may want to take a look at an attendant console.  Bridge Operator Console provides these features for users, and is designed for front desk works, making it superior to a desk phone.

https://www.youtube.com/watch?v=JUpdDzeB3zo

https://bit.ly/2MhxgnK