Shared Voicemail for Call Group

Forum|Forum|5 years ago
January 14, 2021
1 reply
2268 views

Is it possible to have a voicemail shared between multiple recipients in a Call Queue? I have 3 members in a queue and I'd like them all to have access to the messaging for that queue if possible.

Mary-Community_Moderator

Community Manager

Hi Donald,

You can add multiple email address to receive voicemail messages. Please check this KB Article on how to set it up.

Update Call Queue Messages and Notification Settings on the RingCentral Online Account

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