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The First Step
December 7, 2022
Question

Sort "Call From" Drop down on Desktop

  • December 7, 2022
  • 3 replies
  • 370 views

Hello!

My business uses Ring Central to take inbound calls from over 100 small businesses nation wide. When we need to outbound call the clients back, I have the daunting task of scrolling through a list of over 100 possible 'call from' numbers in the drop down to represent the number the client called initially. I notice the list of 'call from' numbers is sorted numerically, which is not very helpful. I'd like them to be sorted alphabetically by the name I've given them. How can I do that? This problem has slowly worsened as we took on more accounts and now seems like it could limit our growth, so it's very important to me, even if it seems like a small thing.

Thank You for your serious attention to this matter.


3 replies

New Participant
December 7, 2022

This would be super helpful for me!

Mary-Community_Moderator
Community Manager
Community Manager
December 7, 2022

Hi @Brian Rand, please submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

New Participant
May 18, 2026

Has this feature been added?