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Tone when making outbound calls

  • July 29, 2026
  • 4 replies
  • 80 views

Hello, has someone heard this weird tone or music when making an outbound call? It does not occur on every call, only in a few. It is a bit hard to describe but it’s like an ascending musical or tone scale that fades out. Sometimes it only sounds for like a second and other times for more, up to 10 seconds or so, before you can hear the “waiting-to-be-answered” tone or the person you’re calling picks up. 

 

I’ve heard it and paid no attention to it but now it has happened a few times today and was wondering if anyone else experienced this and could know what this is. 

 

Thank you!

 

Best answer by Mary-Community_Moderator

Hi ​@JJose

That little ascending musical chime is just background audio played by the other person's phone carrier while connecting your call.

  • It’s from their carrier: When you dial out, cell networks like Verizon or T-Mobile play short chimes or custom connection tones while locating the recipient's phone.

  • Why it varies: If the person you're calling has a spotty cell signal or a busy system, their network takes longer to hand off the call, making the chime play for up to 10 seconds before transitioning to a normal ring.

It's completely harmless and just means the recipient's network is doing its job! 😊

4 replies

  • The First Step
  • July 30, 2026

Hello, i too heard this on one of my calls but it’s not repetitive, only once i heard this tone.


Mary-Community_Moderator
Community Manager
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Hi ​@JJose

That little ascending musical chime is just background audio played by the other person's phone carrier while connecting your call.

  • It’s from their carrier: When you dial out, cell networks like Verizon or T-Mobile play short chimes or custom connection tones while locating the recipient's phone.

  • Why it varies: If the person you're calling has a spotty cell signal or a busy system, their network takes longer to hand off the call, making the chime play for up to 10 seconds before transitioning to a normal ring.

It's completely harmless and just means the recipient's network is doing its job! 😊


  • Author
  • The First Step
  • July 30, 2026

Thank you very much for that info! 


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+3

Thank you very much for that info! 

Of course! It’s a pleasure to help. 😊