Updated Desktop app, failure to auto launch (vs Classic version)

Forum|Forum|6 years ago
May 29, 2020
8 replies
649 views

With the new Desktop App, is there a way for it to auto launch? We updated the app from Classic, but the new Jupiter version does not auto launch. Thx.

ringcentral app

A

abi

New Participant

Can you elaborate on the expectation? What do you mean by auto-launch? When you boot the pc/mac or when you click any link that takes you to the RC App?

D

darren-evans

Author

The First Step

Application launch upon rebooting computer (like the classic version, or microsoft teams)

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abi

New Participant

Thank you. I have confirmed that this is a known gap and will be addressed soon.

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beth-culpepper

New Participant

What is the status on this being addressed? Thank you.

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beth-culpepper

New Participant

Checking on this again...this feature is needed and should have been something that was carried over from the classic phone app

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recording

New Participant

Yes, this feature is missing. I had to put a shortcut in my startup folder. There's no option to autostart upon reboot or sign-in. Also, please include an option to start in the system tray instead of having the main window load upon startup. Thanks.

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dan123456789101112

New Participant

Feature still missing for our users - new app, Version: 20.3.20.223 Web, 20.3.26.2317 Windows

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darren-evans

Author

The First Step

@abi , any updates on this since May 29th? Thank you.