New Participant

Question

we have lost the caller ID...it just says call queue

2 replies
1017 views

how do I fix this?

caller id

New Participant

We are experiencing the same issue. Our saved contacts are showing up when they call but any unsaved number is showing up as call queue.

The First Step

Travis and John, check this post: https://community.ringcentral.com/ringcentral/topics/our-business-name-shows-on-inbound-calls-as-wel...

I think you are having the same issue around some new features that were released.