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New Participant
March 19, 2019
Question

when forwarding GoogleVoice# to ringcentral#,call is still going to GV#voicemail.Can that be changed to go to ringcentral voicemail instead?

  • March 19, 2019
  • 3 replies
  • 359 views

when forwarding GoogleVoice# to ringcentral#,call is still going to GV#voicemail.Can that be changed to go to ringcentral voicemail instead?

3 replies

The First Step
March 21, 2019
Hey Veronica, are you in the middle of the porting process? Could you provide more details about what's going on?
New Participant
June 14, 2019
Hi. I'm having the same problem. I have a Google Voice number, to which I have linked the RingCentral number. However when I call the GV# it doesn't forward to RingCentral. How can this be solved? Thanks.
The First Step
June 20, 2019
Hey Claudia, sounds like a configuration issue on the Google Voice side. Unfortunately we don't have control over 3rd party phone numbers that are being forwarded to our system. I'd talk to Google Voice about it :)