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The First Step
Aug 14, 2019 4:25 PM UTC
Question

Why is status not synced between desktop and mobile versions of RingCentral app?

I use both the RC mobile app and the RC desktop app (Glip for both). If I set a status on mobile, it will be reflected for all users, except for myself when I'm using desktop app.

Why is this?


1 reply

The First Step
Aug 26, 2019 6:37 PM UTC
Hey Louise, I don't quite follow. Could you post a screen shot as an example?