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New Participant
August 31, 2021
Question

new voicemail display

  • August 31, 2021
  • 2 replies
  • 451 views

We have new Yealink T57W and I cannot get the phones display (and shown a number of) new messages that have not been yet played. Ideally, I would like to see know that there are new messsages, how many new messages are there and how many old messages were already checked. Can anyone suggest how to make these phones display this?

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    August 31, 2021

    @Mathias Bart, this feature is not available with RingCentral. You may only check this information in the web portal or the app. You can submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

    The First Step
    September 4, 2021

    Since this feature may not be available now you can either check the voicemail in online portal or dial your number and press * as you hear phone ring by entering your password

    Ref https://www.ringcentral.com/us/en/blog/tuesday-tip-check-your-voicemail-by-phone/