question

Kelly Schwartz avatar image
Kelly Schwartz asked mary-community-moderator answered

Send call to voicemail when it is forwarded

I have my phone forwarded to one of my coworkers while I am out of the office.

While testing this, he tried to forward me back to my voicemail but it did not work. There may be times that a caller gets to him, but prefers to leave a voicemail for me.

How do we do this?

call forwardingvoicemail
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi @Kelly Schwartz, I tried to do several workarounds in the custom answering rule, but there is no option. This option is not available. You may submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

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