Send call to voicemail when it is forwarded

1 reply
479 views

I have my phone forwarded to one of my coworkers while I am out of the office.

While testing this, he tried to forward me back to my voicemail but it did not work. There may be times that a caller gets to him, but prefers to leave a voicemail for me.

How do we do this?

call forwarding

Mary-Community_ModeratorAnswer

Community Manager

Hi @Kelly Schwartz, I tried to do several workarounds in the custom answering rule, but there is no option. This option is not available. You may submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

Mary-Community_ModeratorAnswer

Community Manager

Hi @Kelly Schwartz, I tried to do several workarounds in the custom answering rule, but there is no option. This option is not available. You may submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

Sign up

Login with SSO

Login to the community

Login with SSO