Ringcentral in citrix environnement

I have to install the softphone of Ringcentral in a VDI environnement and does not work, we have citrix environnement and have difficulties to make it work, can you please help

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Hey Maroun, honestly, we do not support nor recommend the use of a VDI environment with our apps.

If you do not support why you have this https://support.ringcentral.com/s/article/9405?language=en_US ???

Hi Saadet,

Just to be clear. You do not recommend installing RingCentral (Glip) on Citrix and you do not support it. Is that right?

I cant sell this to my customer of 150 users if this won't support chat in GLIPT, its a deal killer

Hi Matt,

You may submit a feature request regarding this. For the guidelines, please check on this article,
Submitting and Voting for Product Ideas

Hi all, RingCentral App for Citrix is now live! Check it out here: https://support.ringcentral.com/app/phone/desktop-web/using-citrix-vdi-integration-ringcentral-desktop-web.html

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