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Customer Callback request

  • November 2, 2020
  • 1 reply
  • 405 views

I would like the option for my clients to push "7" for a callback and instead of having the missed call show up as just a missed call it would show back as a callback requested if they did this.

Best answer by Anonymous

Hello @nichole-jucksch, apologies! The feature that you are looking for is not available. I suggest posting this to our IDEA hub, and we'll share this with our Product Managers. Thank you!

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  • November 13, 2020

Hello @nichole-jucksch, apologies! The feature that you are looking for is not available. I suggest posting this to our IDEA hub, and we'll share this with our Product Managers. Thank you!


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