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February 27, 2026
Question

CX Report - Day of the Week

  • February 27, 2026
  • 1 reply
  • 12 views

I’d like to be able to adjust some of my reports so I can isolate a specific day of the week out of an entire period (30 days, 12 months, etc).  While I know there are a couple of standard reports already that shows information for each weekday, I would like to be able to filter other reports with just one specific day.  If there’s not currently a way to do this, I think it would be a great enhancement.

    1 reply

    Lariane
    The First Step
    The First Step
    February 27, 2026

    Hi ​@UBofMI ,

    From what I’ve seen on the Ideas portal, I don’t believe this has been formally raised as a feature request yet, and I completely agree this would be a really valuable enhancement.

    Being able to isolate a specific day of the week across a wider reporting period (beyond the standard weekday reports) would add a lot more flexibility for trend analysis and operational planning.

    Once ​@Mary-Community_Moderator or ​@BeckyH follows up confirming if it is not available presently, would you be willing to raise this as a Feature Request in the RingCX Ideas portal?
    https://ideas.ringcentral.com/forums/966594-ringcx

    If you do, please share the link here, I will 100% back it and upvote it 👍

    Happy Friday!

    Lariane