Historical Dashboard with reports added not updating

Question

I am trying to create one master dashboard for all supervisors to use that include both historical KPIs & historical reports vs. needing to go into each dashboard or report separately. I have moved some of the historical reports of interest to my master dashboard, but they are not updating when I adjust the date filter in the dashboard. What am I missing?

Austin Miranda · Answer

Hello,From the editor mode on your Historical Dashboard, find the report you are having issues with and click the 3 horizontal dots on the top right of the report. From there, click into configuration.You will want to ensure that Date Range is selected in the “Filter By” settings. You can choose started or interaction started depending on the data set you are using. Once this is enabled and you have saved your changes, the report should now respect the date range you have set on your Dashboard.

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