How to retrieve call and queue data.

Question

I am new to this community.  My need is to use the API to retrieve call data and queue information (call history) in RingCX.  Most of the documentation deals with tasks such as placing calls or changing settings but that is not relevant to my needs.  I have spent a lot of time digging around but if I could just get an example in C#.NET of how to retrieve historical data that would be very helpful.

BeckyH · Answer

I am new to this community. My need is to use the API to retrieve call data and queue information (call history) in RingCX. Most of the documentation deals with tasks such as placing calls or changing settings but that is not relevant to my needs. I have spent a lot of time digging around but if I could just get an example in C#.NET of how to retrieve historical data that would be very helpful.

First, welcome @DavidK!
Glad you’re here.

Second, just a heads up about our RingCX Community Hub that is explicitly for RingCX customers and might be a good resource for you.

You can join the hub HERE

Third, I’m tagging @PhongVu from our Platform and Developer team to help with your question around APIs.

If you don’t get any traction here or in the Hub, let me know and we’ll dig in elsewhere!

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