Persistent login across browser refresh – roadmap for RingCentral Phone in Salesforce?

Question

Happy Friday everyone 😊I can see that persistent login across browser refresh has been implemented for the RingCX integrated softphone in Salesforce (thank you for that – much needed!).However, from what I can tell, this currently applies only to the RingCentral softphone and not to the RingCentral Phone.Does anyone know if persistent login for RingCentral Phone in Salesforce is on the roadmap as well? It would make a big difference in reducing friction for agents who refresh frequently while working in complex Salesforce environments.Thanks in advance!

BeckyH · Accepted Answer

Okay, ​@LarianeI connected with the PM on this feature and she let me know that this is definitely on the roadmap. They’ve also got all the ideas from the portal and some customer stories associated with the ask connected to that feature. I don’t have a timeline, but it has visibility and I’ll keep an eye out!

Lariane · Answer

Okay, ​@LarianeI connected with the PM on this feature and she let me know that this is definitely on the roadmap. They’ve also got all the ideas from the portal and some customer stories associated with the ask connected to that feature. I don’t have a timeline, but it has visibility and I’ll keep an eye out!Fantastic, glad to know! Really appreciate it, ​@BeckyH!​@htariqplease follow this thread for updates.Thank you.

Sign up

Login with SSO

Login to the community

Login with SSO