My RingCX Admin exam appears to be frozen on a specific page. I’ve been troubleshooting this issue daily for over a week and have tried clearing my cookies and cache, using different browsers, and opening the exam in a private/incognito window, all without success. Do you have any advice on how to proceed? I don’t mind retaking the entire course if necessary.
+3Would you mind sharing a screenshot of the page where the exam gets stuck? I’ll forward it to the right team so they can take a closer look into this for you. 🙂
Absolutely! Here is the page where I am unable to select on “submit” to move forward despite trying many troubleshooting steps : ) I appreciate your help!
+3Thanks! I’ll keep you posted for the next step.
+3Hi
You may now restart the course. What happened was that the course timed out.
These exams are meant to be taken in one sitting to help avoid timeouts and interruptions during the session. 😊
Thanks so much,
+3Thanks so much,
Let me know once you’re done, an we’ll add add your completion badge here. 😉
Success! Thanks again, Mary!
Do you happen to know if accepting the certification plaque and entering my delivery address is free?
+3Success! Thanks again, Mary!
Do you happen to know if accepting the certification plaque and entering my delivery address is free?
Yes, it is free. 🤗
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