Updated and New RingCentral University content about all things AI in RingCX!
RingCentral University is excited to announce new & updated content focusing on AI Agent Assist, AI Supervisor Assist, and Agent screen recording.
Updated content:
- AI Agent Assist user guide for admins within the Configuring RingCX course
- AI Agent Assist for voice channels video within The RingCX agent interface course
New content:
- AI Agent Assist for digitals channels video within The RingCX agent interface course
- Enabling AI Supervisor Assist video within the Configuring RingCX course
- AI Supervisor Assist video within the Supervising agents course
Agent screen recording user guide within the Configuring RingCX course
Thanks everyone! Let us know if you have any questions.