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Beyond the Hype: The State of Agentic Voice AI (Live Webinar)

(Thu, Nov 12, 6:00 PM)

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RingEX

RingEX

Bring calls, texts, video meetings, and fax together on one reliable AI communications platform.

Phone
- 3240 Questions
SMS
- 503 Questions
Fax
- 238 Questions
Team Chat, Calendar, & Tasks
- 228 Questions

Missed Our “RingEX Unlocked” October 2026 Webinar? Watch the Replay & Discover What’s New!

A huge thank you to everyone who tuned in for our latest RingEX Unlocked session, hosted by Sara Hoyt from RingCentral’s Customer Success Team and wit...

9 days ago

1393

4209 Questions

nina-ruebnerNew Participant

Answering calls from my car's bluetooth

I have bluetooth through my car and am using an iphone with iOS 10.3.3. When an incoming call comes in and I am connected to the car, I can't answer any calls. Help!

8341

mccurdyNew Participant

Connect Conference Call to Office PA System

Our company has regular company meetings, and presentations conducted in our main office s but also have remote employees join via a ringcentral conference call. The presenter's audio in the office is fed through an onsite PA via microphone. Typically the presenter just dials in via phone and keeps it close to where they are presenting for remote employees.This setup makes it difficult for the remote employees to hear the presentation as well as makes it difficult for the onsite employees and presenter to hear questions being asked.Is there a preferred solution to connect ringcentral conference calls to our PA system?

3231

holisticThe First Step

How to switch Softphone ringer from headset to PC speakers?

The desktop app should have the option to ring PC/laptop speakers even when headset is plugged in.I believe this feature was available in the old softphone version.Please make this "ring PC speakers" available so we don't have to keep plugging and unplugging our headset each time we leave our desk.If this feature is available in the current desktop app, then please email me back with instructions on how to set it.The tech support person I chatted with told me ringing PC/Laptop speakers while headset is plugged in does not work.Appreciate your looking into this.thanks

35533

nch-ivr-laura-l-hawleyThe First Step

Is there a way to receive an email of text messages sent?

Is there a way to receive an email of text messages sent?I receive email notification of text messages received, but not sent. Looking for a good paper trail solution to the whole text conversation with clients.Thank you!

6283

shane.benitzThe First Step

(I saw a previous post like this that did not get resolved but am in need of an immediate solution so started a new post) Our call queues are set up to ring to several desktop computer apps as well as several cell phones as simultaneously. When I call comes in, and a team member wants to Ignore the call, the system will immediately ring their line again, effectively making the Ignore button useless. I would like the functionality to have the Ignore button take one out of the call queues that that incoming call, and not ring my extension again. This is different that changing my status to Busy/Do Not Accept Calls, as I want to be able to pass on calls, but without taking myself out of the call queue all together. The Ignore button should allow me to ignore a specific call, without the system continuously ringing my extension.

11412

jackson-millsThe First Step

Internet Down: What happens to a call when internet is out or phone is rebooting / unplugged???

I am curious as to what happens to calls when the internet is down or a phone is in reboot?  Will the call still run via Smart Phone App?  Would the call go straight to VM?  Would the call show still in my overview/call log??? We are having issues with our internet right now and some are complaining about the dial out... I am more curious as to the dial in...

23394

bjsvecThe First Step

Fax confirmation for faxes sent via email?

Should I expect to get fax confirmations when I send faxes using 5105551212@rcfax.com the same way as when I send them from the desktop app?

14992

chris-barnesNew Participant

Auto reply for recieved faxes

We have close to 100 people a day call us to confirm that we have received there fax. Is there a way whether it be through a work around on Ringcentral or 3rd party service that will Auto Reply a confirmation to the senders fax number that we received the fax?

7952

A

vanderpoolThe First Step

Block SMS: Is there a way to block a number from the text feature?

I am getting texts in another language and want to block the number. All of the previous conversations I've found on this support center only address voice and fax features. Is there a way to block a number from the text feature?

5142

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