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How can the receptionist easily see who is logged into a call queue? 

It would help our receptionist know who is logged into what call queue. 

How can our receptionist easily see this? 

  1. As a super admin go to Admin portal
  2. Phone System > Groups > Call queues 
  3. Click the arrow under Actions in the right side of the call queue 

 

  1. Call queue managers 
  2. Phone system > groups > call queues 
  3. Click the arrow under Actions in the right side of the call queue 
  4. Support site: Intro to call queue share link

KB link: Checking RingCentral Call Queue members availability

 

Question was answered by Ben in the AMA webinar, skip to 34:19 in the recording.

 

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