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New Participant
Sep 5, 2017 3:13 PM UTC
Question

activity log

Calls are no longer logging an activity in the Salesforce instance. Unsure how to troubleshoot

1 reply

New Participant
Sep 6, 2017 2:17 PM UTC
Thanks for your feedback. I need more information from you.
1. Which Salesforce version you use? Classic or lightening?
2. Do you enable "Auto-create Call Logs" in Settings?

Would you please also leave your email that we can contact with you? Thanks.