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The First Step
Sep 1, 2020 5:33 PM UTC
Question

Call Disposition in SalesForce

Hi,

When we select the Call Disposition and Save, it always shows as Disconnected and not the actual Disposition on Task


It only happens for some users? What can we do to fix it?

    2 replies

    Sep 1, 2020 5:51 PM UTC

    Hello Om,

    Thanks for posting this question. Seems like we don't have a support ticket for this, I would highly suggest you create a case here, so our Integration Support will call you at your most convenient time.

    Click here to create a case Contact Support

    Thank you!

    The First Step
    Sep 1, 2020 6:22 PM UTC

    I already did. Thank you