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The First Step
Feb 18, 2022 8:56 PM UTC
Question

Error logging a call in Salesforce

screenshot-2022-02-18-155354.png

    5 replies

    The First Step
    Mar 14, 2023 9:12 PM UTC

    @Michelle Moss Did you find a solution to this? We are facing the same problem.

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Mar 14, 2023 9:28 PM UTC

    Hi @Maddie McPhillips, have you tried logging in and out?

    The First Step
    Mar 14, 2023 9:30 PM UTC

    @Mary-Community_Moderator I had the user try this, and the call logs began successfully working again (sporadically, with some errors), but then the error returned about an hour later. Any other suggestions?

    The First Step
    Mar 15, 2023 4:36 PM UTC

    @Mary-Community_Moderator thank you, we are already on version 6.24 so I will reach out to integrations support.

    The First Step
    Mar 21, 2023 4:28 PM UTC

    @Michelle Moss Did you find a solution to this? We are facing the same problem.