After I pay for my TCR SMS campaign registration, I get the error "External tcr api failures".

We have been using SMS since installation (5 years back), pre TCR requirements. Is anyone ‘grandfathered’ and TCR cannot require registration.   Do you need to address any of the following or managed by RC?

• Who requests authorization from far end users? 
• How is this collected?  Maintained?  What media stores this?
• Does this trigger an automated message from RingCentral such as, “to opt out, enter STOP”? 
• Who maintains? 
• For ‘stop’ messages, where is this stored?  Who maintains?  If disputed who can retrieve the text?

Hi RingCentral Community Members!  Following TCR registration, Is this initiative to enable recipients an ‘opt out, where is that stored?  what happens to those ‘opt’ outs?  How are we sure that if our team texts the same number that we abide by the ‘opt’ out request or ‘STOP’ requests?   Or is this TCR only to tell FCC we are sending texts, and this is only to collect more usage $s?

Hey there @Wytech ! 😊 We’ll make sure all your questions get answered by one of our TCR experts. Could you kindly DM me the info below, and I’ll have someone reach out to you? Thanks

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