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The First Step
Dec 1, 2022 4:09 PM UTC
Question

Can I block a number for outgoing calls/sms only? Rather than blocking all communication?

I'd like to block a number from receiving outgoing calls/sms, but still want them to be able to call/message me. Is this a thing?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Dec 2, 2022 6:03 PM UTC

Hi Bria, the Call Blocking feature allows users to block incoming calls, faxes, and SMS/MMS. It will not affect the outgoing. To set it up, check the KB article below, and follow the setting for blocking all calls.

https://support.ringcentral.com/article/9782.html