Skip to main content
New Participant
Mar 6, 2023 8:03 PM UTC
Question

Can't send texts today 3/6/23

We've not been able to send any texts all day. Able to receive texts.

6 replies

The First Step
Mar 6, 2023 8:52 PM UTC

I am having issues sending isolated to. Verizon clients

The First Step
Mar 7, 2023 1:02 PM UTC

Unfortunately it looks like Ring Central screwed something up - even if you registered for TCR in advance! HORRIBLE!!

The First Step
Mar 7, 2023 1:13 PM UTC

So today I discovered if you have an alternate number you have accessible to you - you can switch and possibly send text that way - I always text from our main line, but when I change and sent text from my direct line they go through. Not sure if you have that option - but if you do - worth a shot! BUT NOT IDEAL - very confusing to our clients.

The First Step
Mar 7, 2023 1:18 PM UTC

We do have that option - yesterday that was a working loophole but today it no longer works

The First Step
Mar 7, 2023 1:55 PM UTC

NOOOOO - I hope that doesn't happen to me too! This is terrible

Mike Stowe
Community Manager
Community Manager
Mar 7, 2023 2:48 PM UTC

We are seeing some customers experiencing issues when sending to a single provider, and our team is working on resolving this as quickly as possible. For the latest updates, please visit https://status.ringcentral.com/