Can we Opt-Out of SMS Texting?

Forum|Forum|3 years ago
March 17, 2023
1 reply
342 views

We do not want to use the SMS text feature. We've tested and if someone texts us it looks like the text has been received, even though we do not receive it. Is there a way to reject inbound texts or send back a failed delivery notice?

sms and text messaging

Best answer by Mary-Community_Moderator

Hi Ben, To opt out, submit a case to RingCentral Support and ask for SMS capabilities to be disabled on your account.

Mary-Community_ModeratorAnswer

Community Manager

Hi Ben, To opt out, submit a case to RingCentral Support and ask for SMS capabilities to be disabled on your account.

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