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New Participant
Mar 17, 2023 2:24 PM UTC
Solved

Can we Opt-Out of SMS Texting?

We do not want to use the SMS text feature. We've tested and if someone texts us it looks like the text has been received, even though we do not receive it. Is there a way to reject inbound texts or send back a failed delivery notice?

Mary-Community_Moderator
Community Manager
Mar 17, 2023 2:47 PM UTC

Hi Ben, To opt out, submit a case to RingCentral Support and ask for SMS capabilities to be disabled on your account.

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Mar 17, 2023 2:47 PM UTC

Hi Ben, To opt out, submit a case to RingCentral Support and ask for SMS capabilities to be disabled on your account.