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New Participant
April 17, 2023
Question

CANNOT RECEIVE CALL OR SMS

  • April 17, 2023
  • 1 reply
  • 157 views

Hi. I'm trying to verify my number for two-factor authentication but I can't receive an SMS and all the calls are just placed in missed calls. I don't see any incoming calls as well.

1 reply

April 18, 2023

Hi, are you still experiencing the issue? If yes, you might want to check your call forwarding through your online portal. Check this link to learn more https://support.ringcentral.com/mvp/phone/call-handling-forwarding.html. Thank you!