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Question

How would one follow up on a Support Case?

Forum|Forum|1 year ago
January 14, 2025
1 reply
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looking to follow up on a case number our Sales representative sent us for a feature request to be completed. How do I follow up on that?

sms and text messaging

Mary-Community_Moderator

Community Manager

Hi @CR-AllynSYSENG,

I see the case you’re referring to. I’ll follow up with the case owner and ask them to provide you with an update soon.