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New Participant
Aug 31, 2019 4:22 PM UTC
Question

problem with the text messenger

We have problem when we send text the other person we send they dont get the text

1 reply

Community Manager
Sep 4, 2019 4:52 PM UTC
Hi Dudi, 

This can be caused by a couple of things: the sender's number doesn't have sms enabled, the message was blocked by the carrier, or the received has the sender number blocked. Please open a case with tech support and they can look into your account and do some troubleshooting: 

Open support case online